Job Summary :

We are seeking a dynamic and results-oriented Cluster Manager to join our Bank Assurance team in Kolkata. The ideal candidate will possess a minimum of 2 years of experience in the insurance industry, with a strong preference for those with expertise in Health and General Insurance. You will be responsible for driving sales and achieving targets through effective management of a cluster of bank branches. This role requires excellent leadership, communication, and relationship-building skills, along with a deep understanding of the insurance market and bank assurance operations.

Responsibilities:

Sales & Target Achievement:

- Develop and implement sales strategies to achieve and exceed assigned targets for Health and General Insurance products within the designated cluster of bank branches.

- Monitor sales performance and provide regular reports to senior management.

- Identify and capitalize on new business opportunities1 within the bank's customer base. -

Relationship Management:

- Build and maintain strong relationships with branch managers and bank staff within the assigned cluster.

- Act as a primary point of contact for the bank branches regarding insurance-related inquiries and support.

- Ensure smooth coordination and collaboration between the insurance company and the bank.

Team Management & Training:

- Train and motivate bank staff on insurance products, sales techniques, and compliance requirements.

- Provide ongoing coaching and support to bank staff to enhance their sales performance.

- Monitor and evaluate the performance of bank staff in selling insurance products.

Operational Efficiency:

- Ensure adherence to all operational and compliance guidelines.

- Streamline processes and improve efficiency in insurance sales within the bank branches.

- Resolve customer queries and complaints in a timely and professional manner.

Market Analysis & Reporting:

- Conduct market research and analysis to identify trends and opportunities in the Health and General Insurance sector.

- Prepare and present regular reports on sales performance, market insights, and competitive analysis.

- Provide feedback to the product development team on customer needs and market demands.

Compliance:

- Ensure all sales activities are conducted in compliance with regulatory requirements and company policies.

- Stay updated on industry regulations and best practices.

Required Skills and Experience:

- Minimum 2 years of experience in the insurance industry.

- Proven track record in sales and target achievement, preferably in Health and General Insurance.

- Strong understanding of bank assurance operations.

- Excellent communication, interpersonal, and presentation skills.

- Strong leadership and team management abilities.

- Ability to build and maintain strong relationships with stakeholders.

- Strong analytical and problem-solving skills.

- Knowledge of insurance products, regulations, and market trends.

- Proficiency in MS Office Suite (Word, Excel, PowerPoint).

Preferred Skills:

- Experience working with banks in a bank assurance setup.

- Local market knowledge of Kolkata and surrounding areas.

- Certifications related to insurance.