Business Head - Retail

Profile name: Business Head

Qualification: BBA, Retail Management, or a related field

Experience: 10 to 15 Years

Location: Gurgaon

Job Description:

- The Head of Retail is responsible for overseeing all aspects of the retail operations within the company.

- This includes managing staff, optimizing sales performance, ensuring high customer service standards, and developing strategies for business growth.

- This role demands strong leadership, excellent communication skills, and a deep understanding of retail management.

Responsibilities:

- Develop and implement retail strategies that align with the company's objectives

- Oversee daily operations of retail stores to ensure efficiency

- Monitor and analyze sales performance to meet and exceed targets

- Lead, coach, and develop retail staff for peak performance

- Ensure excellent customer service is consistently delivered

- Manage the budget and allocate resources to improve efficiency

- Establish and maintain relationships with key stakeholders and partners

- Implement processes for inventory management and loss prevention

- Conduct market research and competitor analysis to stay ahead

- Drive initiatives to enhance the overall retail experience

Qualifications:

- Bachelor's degree in Business Administration, Retail Management, or a related field

- Minimum of 10 years of experience in retail management, including leadership roles

- Proven track record of meeting and exceeding sales targets

- Strong understanding of retail operations and best practices

- Excellent leadership and team management skills

- Exceptional communication and interpersonal abilities

- Strategic thinker with strong analytical and problem-solving skills

- Ability to work in a fast-paced, dynamic environment

Skills:

- Retail Management

- Customer Service

- Sales Performance Analysis

- Team Leadership

- Budget Management

- Inventory Management

- Strategic Planning

- Market Research

- Interpersonal Communication

- Problem-Solving