Business Head India and SAARC - Business Size of 8000 cr
Roles and Responsibilities:
Strategic Management and Financial Excellence:
- Lead development and execution of growth strategy for the domestic and SAARC business unit.
- Drive the P&L (Revenue, Contribution, and Product Mix) for domestic & SAARC business.
- Manage operating costs including infrastructure, services, cost of sales, marketing expenses, personnel expenses, etc., to ensure contribution in line with targeted financials
Business Development, Sales Management and Services:
- Lead strengthening of the brand across different regions within Domestic and SAARC business with targeted branding and marketing initiatives.
- Monitor and analyze market trends to identify opportunities for expansion and growth within Domestic and SAARC regions.
- Identify and develop new markets and channels across the domestic and SAARC regions.
- Build and execute strategic plans for market entry and expansion.
- Foster relationships with key stakeholders and customers in target regions.
- Develop and build accounts, including OEMs, franchises, dealers, channel partners, and service partners.
- Ensure delivery of best-in-class customer experience through optimized service delivery strategies.
- Conceptualize and implement digital initiatives to enhance efficiency and efficacy of sales and marketing team.
Operations Management:
- Oversee operations within India to ensure timely and high-quality demand fulfilment.
- Coordinate export order fulfilment with businesses in other geographies to meet international customer requirements.
- Ensure that quality specifications for export orders meet customer needs and regulatory standards.
- Provide feedback to R&D, quality, and production teams to minimize returns and complaints, leading the market with innovation.
- Ensure compliance with domestic and international trade regulations and standards.
Customer Relationship Management:
- Build and maintain strong relationships with customers and OEMs in the region.
- Ensure customer satisfaction by delivering high-quality products and services.
- Address customer feedback and implement continuous improvement initiatives.
- Develop and maintain service networks in a cost-effective manner
People development:
- Actively coach and develop leaders across functions in the BU.
- Implement effective knowledge management strategies.
- Lead effective measurement and continuous enhancement of people productivity across roles within the BU.Didn’t find the job appropriate? Report this Job