1. Business Development & Client Management
- Lead business development efforts across domestic and international markets
- Build and maintain senior-level client relationships; serve as the primary point of contact for key accounts
- Identify and convert new business opportunities in line with strategic priorities
- Work closely with clients to understand their evolving needs and align internal capabilities accordingly
2. Strategic Planning & Growth
- Collaborate with the promoter to define business growth strategies and operational targets
- Create and execute annual business plans aligned with revenue, margin, and expansion goals
- Analyze market trends, competition, and industry insights to inform strategic decisions
- Develop partnerships and alliances to expand market presence
3. Cross-functional Leadership & Operations Interface
- Coordinate with production, quality, supply chain, and finance teams to ensure business continuity and client satisfaction
- Bridge communication between the promoters office and operations teams to ensure strategic alignment
- Ensure service levels and delivery commitments are met as per client expectations
- Drive operational discipline to support scaling initiatives
4. Performance Monitoring & Reporting
- Track P&L, revenue pipelines, client-level profitability, and key performance indicators
- Prepare business updates, dashboards, and insights for promoter review
- Recommend corrective actions in underperforming areas and ensure course correction
Qualifications:
- Graduate in Engineering/Science/Pharma with an MBA preferred
- 1020 years of experience in client-facing leadership roles within B2B/Contract Manufacturing/Industrial/ Pharma sectors
- Proven track record in scaling business units and managing P&L responsibilities
- Experience working directly with promoters/founders is an advantage
Key Skills & Competencies:
- Strong commercial acumen with deep client relationship management experience
- Excellent interpersonal and communication skills; ability to represent the company externally
- Strategic thinker with a hands-on execution mindset
- Strong coordination and cross-functional leadership abilities
- Comfortable operating in fast-moving and growth-focused business environments
- High integrity, maturity, and ability to influence traditional work cultures
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