Job Description
Job Title: Salesforce Business Analyst
Business Unit: Retail Assets
Department: Technology and Solutions
Location: Gurgaon
Position Purpose
We are seeking to hire an experienced Salesforce Business Analyst to join our company. As a Salesforce Business Analyst, you would analyze business processes, gather requirements, document Salesforce solutions, and manage projects. You will translate the requirements into solution design document with the help of technical team. You are expected to have excellent knowledge of Salesforce platform and how it works in integration with other applications to meet business requirements. You will be the go-to person when it comes to communication between IT and business stakeholders.
Position Responsibilities
- Coordinate with business stakeholders to identify business requirements.
- Ensure that business requirements are mapped to the functional specifications and prepare functional specification document with traceability to BRD.
- Manage various salesforce projects, including gathering information, planning, and executing projects.
- Maintain a functional grasp of the business requirements and project solutions.
- Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
- Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats.
Qualifications and Experience Requirement
Qualifications
Essential - Salesforce Admin certification
- Salesforce Sales Cloud Consultant
- Salesforce Business Analyst
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