Business Analyst - InsurTech

Location: Mumbai and Bengaluru

The Company is a leader in providing innovative AI-driven solutions that empower businesses to

optimize their operations and maximize efficiency. The team is dedicated to delivering tailored

technology solutions that meet the evolving needs of their clients.

Job Description:

The Business Analyst will be accountable for delivering Industry Best Practice guidance working with customers to achieve their business outcomes in as part of an implementation team.

This role will lead all process changes aspects of the project/solution delivery and maintain trusted advisor status with the customer throughout the engagement. The Business Analyst will be accountable for working with and advising clients on managing the business change required within the client's organization. Strong interpersonal skills, a customer-focused approach and an ability to work with cross-functional teams are required to be successful in this role.

Responsibility:

- Lead planning/discovery and working sessions

- Drive awareness of industry trends to bring the best solutions to the table

- Define client specific business process solutions while identifying opportunities for improvement

- Collaborate and partner with Technical Leads to translate and apply ServiceNow best practices to clients environment

- Ensure process recommendations are prioritized against business value outcomes and meet success criteria

- Build and manage relationships with client buyers and decision makers

- Work closely with clients to determine strategies for increased solutions adoption and organizational readiness

- Stay current on ServiceNow product roadmap and best practices.

- Grow your ServiceNow expertise through continuous improvement and contribute to our organisation's knowledge management initiatives.

Requirements :

- Should have worked in a large enterprise (in the Insurance Industry preferably in the Life / Health Insurance domain) as a Business Analyst for 5+ years

- Should have good understanding of enterprise applications like SFDC, MS Dynamics, Oracle Netsuite etc.,

- Skills in client engagement, presentation and conducting discovery