Business Analyst

Job summary:

- We are seeking a highly motivated and experienced Business Analyst to join our team.

- The ideal candidate will act as a crucial bridge between our business partners and the IT department, ensuring that technology solutions effectively address business needs.

- You will be responsible for gathering, analyzing, and documenting requirements, as well as facilitating communication and collaboration among stakeholders.

- You will contribute to the success of large-scale projects and day-to-day operational requests, with a strong focus on the power utility domain.

Responsibilities:

- Elicit, analyze, and document business requirements through interviews, workshops, and document analysis.

- Translate business requirements into clear and concise functional and non-functional specifications.

- Develop detailed use cases, user stories, and process flows.

- Analyze and document existing business processes and identify areas for improvement.

Stakeholder Management:

- Build and maintain strong relationships with key stakeholders, including business users, IT developers, and project managers.

- Facilitate communication and collaboration among stakeholders to ensure alignment on project goals and objectives.

- Act as a liaison between business and technical teams.

Business Process Modeling and Improvement:

- Develop and maintain business process models using industry-standard methodologies (e.g , BPMN).

- Identify and recommend process improvements to enhance efficiency and effectiveness.

- Conduct gap analysis to identify discrepancies between current and desired states.

Testing and Validation:

- Develop and execute test plans and test cases.

- Perform and coordinate User Acceptance Testing (UAT) and/or BETA presentations.

- Ensure that system features and requirements meet user needs and satisfy business objectives.

Reporting and Documentation:

- Create and maintain comprehensive project documentation, including requirements documents, process flows, and test plans.

- Prepare and present monthly performance reports.

- Maintain documentation related to AT&C loss reduction, Meter Reading & Billing Analytics, metering solutions, energy auditing, revenue ect.

Project Support:

- Provide support throughout the project lifecycle, from requirements gathering to implementation and post-implementation.

- Assist in project planning and execution.

- Manage and prioritize multiple projects and tasks