Business Analyst

Responsibilities:

- Elicit, analyze, and document business requirements through interviews, workshops, and other methods.

- Translate business requirements into clear and concise functional and non-functional specifications.

- Create user stories, use cases, and process flows.

- Conduct gap analysis and identify areas for improvement.

- Maintain comprehensive documentation of requirements, processes, and solutions using Confluence.

- Communicate effectively with stakeholders, including developers, testers, and business users.

- Facilitate meetings and workshops to gather requirements and resolve issues.

- Create and deliver presentations to communicate findings and recommendations.

- Analyze data using SQL to identify trends, patterns, and insights.

- Create reports and dashboards using data visualization tools (e.g, Tableau, Power BI) to present findings.

- Use data to support decision-making and identify opportunities for improvement.

- Manage and track requirements using JIRA.

- Collaborate with development teams to ensure requirements are understood and implemented correctly.

- Participate in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

- Support testing and quality assurance efforts.

- Identify and recommend process improvements to enhance efficiency and effectiveness.

- Document current and future state processes.

- Monitor and evaluate the impact of process changes.

- Build and maintain strong relationships with stakeholders.

- Understand and address stakeholder needs and concerns.

- Act as a liaison between business and technical teams.

- Mandatory Skills and Expertise: Proven experience in gathering, analyzing, and documenting business requirements.

- Proficiency in creating user stories, use cases, and process flows.

- Strong working knowledge of JIRA for requirements tracking and project management.

- Proficiency in using Confluence for documentation and collaboration.

- Proficiency in SQL for data querying and analysis.

- Ability to write complex SQL queries to extract and manipulate data.

- Experience with data visualization tools (Tableau, Power BI) for creating reports and dashboards.

- Ability to present data in a clear and concise manner.

- Strong analytical and problem-solving skills.

- Ability to analyze complex data and identify trends and patterns.

- Excellent written and verbal communication skills.

- Ability to communicate effectively with technical and non-technical stakeholders.

- Understanding of agile methodologies (Scrum, Kanban).

- Experience working in an agile environment.

Qualifications: MBA in a related field.

- 4-6 years of experience as a Business Analyst