Borderless Access - Associate Product Manager - Platform Execution & Strategic Enablement

As an Associate Product Manager at Borderless Access, you'll play a foundational role in transforming global digital research. You'll help define and deliver platform enhancements by supporting product planning, feasibility analysis, user acceptance, and go-live coordination. Your focus will be turning business needs into structured deliverables that drive measurable outcomes and improve customer engagement across the research lifecycle.

Key Responsibilities

Strategic Enablement

- Perform Product Discovery with existing workflows, automation opportunities

- Analyze market trends, competitor platforms, and new tool integrations that support product innovation

- Support business process improvements by identifying bottlenecks and optimizing workflows

- Track key KPIs including user acquisition, platform completes, and revenue-related metrics

Execution & Delivery Support

- Translate business and product needs into clearly scoped requirements and sprint-ready features/stories

- Collaborate with engineering, QA, vendors, and business teams to ensure successful sprint execution and velocity

- Assist in feasibility, sizing, scoping, and outcome tracking for planned releases

- Coordinate UAT, track go-live readiness, and perform post-release reviews tied to MRCs, conversions, and retention metrics

Stakeholder Communication

- Act as a liaison across internal tech and business teams, vendors, and end users

- Maintain structured documentation and process transparency across product cycles

- Support internal updates, sprint status reports, and release communications with clarity and consistency

Qualifications

- 3-7 years in product management, ideally within Digital, platform delivery, or research-tech environments

- Strong experience with feasibility, scoping, strategic planning, and stakeholder alignment

- Tools: JIRA, Confluence, analytics dashboards, Figma, and product discovery frameworks

- Exceptional communication, critical thinking, and decision-making skills

- Proven ability to lead product strategy while delivering measurable business impact

- Master's in business administration preferred

Preferred Experience

- Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems

- Experience working with data teams on audience segmentation and predictive analytics

- Proven success in launching features that drive engagement, retention, and operational scale across digital platforms