BlackBuck - Category Manager

Category Manager

Responsibilities:

- Build and execute strategy for demand & supply growth in the Brokerage business.

- Create a repeat supply playbook to improve Repeat FO%.

- Develop new value propositions for shippers and truckers to drive higher wallet share.

- Enhance supply through multi-channel acquisition (Tele, Ground, App).

- Ensure smooth operations by resolving customer escalations across demand & supply.

- Collaborate with Product & Tech teams for adoption of new features and improved efficiency.

- Build, mentor, and manage a high-performing team across BD, Operations & Collections.