Bharat Financial Inclusion - Zonal Head

Zonal Head

Responsibilities:

- Manage and lead field and RO staff to achieve assigned targets.

- Recruit, train, set KPIs, and monitor the performance of the reporting team.

- Ensure efficient team management and development.

- Acquire and manage a large merchant network.

- Develop and maintain strong relationships with merchants.

- Drive merchant engagement and growth.

- Achieve targets related to merchant acquisition, productivity, assets, liabilities, and profitability.

- Take complete ownership of the Profit and Loss (P&L) for the assigned territory.

- Track and improve productivity at all levels.

- Ensure adherence to company policies and processes.

- Identify and address procedural flaws.

- Implement measures to prevent fraud.

- Manage internal and external audit compliance.

- Ensure portfolio quality through robust collection mechanisms.

- Implement effective delinquency management strategies.

Qualifications and Skills:

Education: MBA preferred.

Experience:

- Min 9 years of experience in the BFSI/Fintech sector.

- Proven experience in acquiring and managing large merchant networks.

- Experience in managing unsecured/secured individual/business loans, payments, and liabilities in Fintech, Bank, or NBFC is preferred.

Skills:

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Strategic thinking and problem-solving abilities.

- Strong understanding of financial products and services.

- Proficiency in data analysis and reporting.

- Ability to work independently and manage multiple priorities.

- Strong understanding of risk management and compliance