Beyond Universe Software Technologies - Senior Manager - Quality Assurance & Delivery Governance

Role Summary:

Company: Beyond Universe Software Technologies Pvt. Ltd. (BUSoftTech)

Role: Senior Manager - Quality Assurance & Delivery Governance

Experience: 10-15 years (with 5+ years in leadership/managerial role)

Location: Chennai / Hybrid

Tags/Keywords: QA Leadership, Delivery Governance, Test Strategy, Agile/Scrum, Risk Management, Client Delivery Oversight, Quality Metrics

Role Overview:

This is a leadership role responsible for end-to-end quality governance and delivery assurance across multiple projects and client engagements. The focus is on program-level oversight, stakeholder management, and strategic quality leadership, ensuring that software deliveries meet client SLAs and business objectives.

Key Responsibilities:

- Establish QA governance frameworks, standards, and processes across programs.

- Collaborate with senior stakeholders to align QA with delivery and client outcomes.

- Oversee quality gates across SDLC-functional, regression, UAT sign-offs.

- Drive quality dashboards, risk assessments, and executive reporting.

- Lead and mentor QA leads/teams, building a strong culture of quality and accountability.

- Ensure consistent delivery excellence across multiple simultaneous client projects.

Skills & Qualifications:

- 10+ years in QA with leadership in delivery governance/enterprise programs.

- Proven ability to manage multi-project quality for IT/Software services.

- Strong Agile/Scrum and SDLC knowledge; risk management expertise.

- Excellent communication & stakeholder engagement at senior levels.

- Application Routing