Assistant Manager - Financial Operations

Role: - Team Leader

Designation: - Asst Manager Operations

Location: - Chennai

Years Of Experience: - 6+Years

Client is a technology-enabled global business services company specialising in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Role and key responsibilities:

- We are looking for a team leader with skills in General Ledger, Reconciliation, Finalization, and Reporting.

- Experience with international BPO/Back-office operations is required.

Role and Key Responsibilities:

- Daily team huddles and work allocation

- Monitor productivity and SLA/KPI performance

- Be part of the process deliverables

- QC of team members work on sample basis

- Resolving team queries and coaching

- Timely follow-up on open items/queries

- Daily and weekly status updates to clients on email and calls

- Regular training and SOP documentation with the team

- Monthly performance management of team members

- Participate in ideation, support improvements

- Encourage team and self to participate in soft skills training

- Create a healthy and motivating team environment

Key skills & knowledge:

- Ability to manage a team of 6 - 8 team members

- GL Accounting, journal entries

- Reconciliation and entries - Bank accounts, Intercompany, Balance sheet accounts

- Fixed Assets and Depreciation

- Month close, Accruals & Prepaid entries

- Understand month-close calendar

- Preparation of financial stmts, schedules

- Working knowledge of Trial Balance, Balance Sheet, P&L reports

- Support on audits

- Able to handle client escalations

- Analytical skills

- Attention to detail

Educational Qualification:

Graduate / post-graduate