Assistant General Manager - Logistics & Warehouse - Home & Kitchen Appliances

Job Title: AGM - Warehouse and Logistics (Home & Kitchen Appliances)

Location: [Gurgaon]

Reports To: Director/CEO

Department: SCM /Warehouse & Logistics

Job Summary:

- The AGM - Warehouse and Logistics will oversee the end-to-end logistics operations, warehouse management, and distribution of home and kitchen appliances.

- The role involves strategic planning, operational efficiency, inventory control, and team leadership to ensure timely delivery, optimal stock levels, and customer satisfaction.

Key Responsibilities:

- Develop and implement warehouse and logistics strategies aligned with company goals.

- Oversee daily warehouse operations, including receiving, storage, inventory management, order picking, packing, and dispatch.

- Ensure efficient transportation and distribution of home and kitchen appliances to various channel partner, distributors, and customers.

- Monitor and optimize supply chain processes to reduce costs and improve delivery timelines.

- Lead, train, and supervise warehouse and logistics teams to maintain high performance and compliance with safety standards.

- Maintain accurate inventory records using ERP or WMS systems, conducting regular audits.

- Coordinate with procurement, sales, and customer service teams to ensure smooth operations.

- Ensure compliance with health, safety, and environmental regulations.

- Identify opportunities for process improvements and implement best practices.

- Manage vendor relationships with carriers, freight forwarders, and suppliers.

- Prepare reports on logistics performance, inventory levels, and operational KPIs for management review.

Qualifications & Experience:

- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field; MBA preferred.

- 10+ years of experience in warehouse and logistics management, preferably in home appliances or consumer electronics.

- Proven leadership and team management skills.

- Strong understanding of warehouse management systems (WMS), ERP software, and logistics tools.

- Excellent operational, organizational, and problem-solving skills.

- Knowledge of safety standards and compliance requirements.

- Ability to work under pressure and manage multiple priorities.

Key Competencies:

- Leadership & Team Management

- Strategic Planning & Execution

- Inventory & Supply Chain Management

- Analytical & Problem-Solving Skills

- Communication & Stakeholder Management

- Technology Savvy (ERP/WMS systems)