Arista Networks - Assistant Manager - Direct Fulfillment

- Manage the End-to-End PPS Operation: Oversee the entire Pick, Pack, Ship (PPS) process, ensuring smooth and efficient daily operations with the DF partner.

- Drive Continuous Improvement: Partner with the DF team to implement continuous improvement strategies to increase process efficiency and performance.

- Monitor DF Partner Performance: Track and report on key performance metrics (KPIs) weekly and quarterly.

- Conduct Quarterly Business Reviews (QBR) to evaluate progress and resolve any performance issues.

- Packaging & Inventory Management: Ensure the DF partner has the right packaging materials and inventory levels to fulfill shipment orders.

- Regularly assess and manage inventory accuracy and work with the DF team to resolve any discrepancies.

- Repackaging Advice & Support: Provide guidance to the DF partner for any repackaging activities to ensure that all shipments meet company standards.

- Act as Escalation Point: Serve as the primary escalation point for any operational issues at the local DF site.

- Customer/Partner Issue Resolution: Address and resolve any shipment-related issues, ensuring that customers and partners are satisfied with the service.

- Collaborate with Arista Teams: Work with Arista's planning and logistics teams to ensure smooth operations and timely shipment delivery.

- ECO & QAN Compliance: Ensure DF partners promptly execute Engineering Change Orders (ECOs) and Quality Alert Notifications (QANs) as required.

- Surge Capacity Management: Ensure the DF partner is capable of handling surge capacity, especially during peak demand periods.

- Cycle Count & Inventory Accuracy: Perform onsite quarterly cycle counts and resolve any inventory discrepancies with the DF partner.

- Execute Netsuite Transactions: Process receiving and shipping transactions in Netsuite (NS) to maintain accurate inventory records.

- Reporting & Presentation: Prepare and present quarterly DF KPI performance reviews and QBR slides to management.

- Attend Key Meetings: Participate in evening weekly staff meetings and bi-weekly DF/IC meetings to discuss operational updates and performance improvements.

Collaboration with:.

- DF Partner Teams: Directly collaborate with DF partner teams to ensure smooth operations and resolve any performance or operational challenges.

- Arista Planning & Logistics Teams: Work with Arista's internal teams to manage logistics and support daily operational needs.

- Customer Service Teams: Address any shipment-related issues and collaborate on customer satisfaction matters.

- Global DF/IC Managers: Participate in regular calls and meetings with global teams to review operational performance and strategic direction.

Qualifications:

- Preferably a Bachelor's degree in Mechanical/Industrial Engineering, Operations Management, or a related field.

- At least 3 years of experience in managing contract manufacturers or working in an operational/engineering role within an EMS (Electronics Manufacturing Services) environment.

- Experience managing supply chain operations and inventory management.