Job Purpose:
- The role requires a dynamic individual with extensive industry knowledge, a customer-centric approach, and the ability to leverage global support teams to deliver market-leading logistics solutions.
The ideal candidate will be highly motivated, sales-oriented, and committed to achieving outstanding service quality and customer satisfaction.
Roles and Responsibilities:
- Develop a sufficient portfolio of large clients that qualify as the "next 50" (+1000 customers; A-Customers only); time spending on these activities 70-100%.
- Identify new business opportunities in collaboration with field sales and support to ensure growth attainment of customers;
- Create awareness within the customer's organization and vice versa, and identify the key decision makers/influencer of the account in the Area and build up a strong business relationship to them;
- Provide ongoing support to customers to secure existing business by assuring reliability and
increasing customer satisfaction;
- Area Support and development for Key Account Management (time spent on these activities 0-30%) supported by our Network.
- Work closely with the network and support teams to ensure delivering high quality of service, Engage
other internal departments to improve customers' overall supply chain performance;
- Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements;
- Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered;
- Work collaboratively across the company to create and execute solutions that deliver value for customers;
- Proactively communicate development plans and account status to the management;
- Oversee the implementation process for new awarded business;
- Ensure collection of accounts receivable by Finance team and assist if necessary;
- AD-hoc tasks will be assigned by the Department Head.
Required Skills:
- Industry knowledge for handling smooth Air & Sea Logistics.
- Skillful communication with internal and external people to know how to apply the strategy of selling
to reach your Targets.
- Having a good skill in Computer use, spoken & written communication of English, and advantages will
be given to the candidates, who know more local languages of our country.
- Minimum 8-10 years of relevant experiences in same industry with Sales experience
- Accountable and responsible to work with our remarkable customers.
- Leverage the full support of our global teams.
- Strongly sales oriented with excellent service quality and delivering market-leading Logistics solutions.
- Work with energetic and likeminded individuals with a real team player.
- Self-disciplined and good time management;
- Strong analytical skills and be a solution provider by having a passion for lifelong.
- Can use resources to achieve goals and objectives within a timeline.
Required Competencies:
- Proven ability to work in a high-energy, fast-paced environment and collaborate with cross-functional
teams.
- Strong negotiation and persuasion skills to close high-value deals.
- High level of accountability and responsibility in handling key customers.
- Solution-oriented approach with a passion for continuous learning and professional development.
Required Qualifications:
- MBA or equivalent qualification is an added advantage.
Required Work Experience
- Minimum of 10-14 years of relevant experience in international freight forwarding business (Air & Sea Logistics) with a strong sales background.
- Proven track record of managing and growing key accounts in the logistics sector.
- Experience in handling large clients and executing high-value sales strategies.
- Familiarity with international logistics operations and supply chain management principles.
Didn’t find the job appropriate? Report this Job