Primary Responsibilities:
- Develop comprehensive content roadmaps aligned with customer journey stages, from awareness through decision and retention.
- Leverage AI tools and automation to streamline content creation, optimize SEO performance, and accelerate time-to-market.
- Build scalable content processes and templates that enable non-writers to implement consistent, accurate messaging.
Content Creation & Management
- Collaborate with internal subject matter experts to extract insights and develop authoritative content that demonstrates our expertise.
- Build and maintain a strategic editorial calendar that attracts qualified prospects while ensuring content freshness, searchability, and usability.
- Write, edit, and proofread content at various stages, incorporating feedback from multiple stakeholders.
Brand & Standards Leadership
- Ensure all content aligns with brand positioning and speaks effectively to SMB and mid-market audiences.
- Mentor internal teams including content specialists, SEO, and creative teams to maintain quality and consistency.
Performance & Optimization
- Identify optimization opportunities across marketing campaigns and lead nurturing sequences.
- Conduct A/B testing on content elements to continuously improve performance.
- Apply customer data and insights to tailor messaging to specific audience segments and pain points.
Required Qualifications
- 5-8 years of content strategy and creation experience in B2B professional services or related
industries.
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