Position : General Manager Operations

Department : Operation Management.

Band / Leve l: CXO.

Reports To : CEO/Managing Director

Sub Department : Operation Management.

Experience : 14-18 years of experience in FMCG/Manufacturing Industry.

Work Experience in Role of Quality Assurance Service Management:

- Qualification: Master's in business management (Tier-A or B University/Coll/B School).

- Degree in Operations/Project Management.

- Certification in Project/Operations Management, IPMO-P is a plus.

- Location: Jasola, New Delhi - 110076, India.

Age: 32-36

Candidate Preference: Male/ Female

Job Summary - General Manager Operations will be responsible for execution of company's business plans as per strategic directions. He would be responsible for Q.A., Logistics and Market Intelligence, working closely with departmental heads.

Key Responsibilities:

Operational Management:

- Managing Business Operation of the company and working closely with departmental heads to support day to day activities of staff members.

- Practicing innovative methods to improve quality, efficiency, and productivity, reducing costs, increasing profits and improving control measures.

- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.

Quality Assurance:

- Managing quality function to optimise customer satisfaction.

- Managing QA Operations.

Logistics / Market Pulse:

- Taking care of all Logistic Management for smooth functioning.

- Keeping an eye on market intelligence and sharing critical information as per market scenario.

Strategic Role:

- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.

- Understanding Rice Market, Price Trends and price movements.

- Prepare Market Analytics & Sharing Purchase and Sale Timing related suggestions.

- Design, implement policies to promote company culture and vision and oversee operations to keep businesses on track.

Risk Management:

- Ensure compliance with national and local business regulations and take appropriate action when necessary.

- Analyze internal & external operations and identify areas for process enhancement.

- Ensuring all legal compliances of the organisation.

- Safeguarding all safety measures for to be followed while achieving timely deliveries.

- Execution of Business Plans as per strategy.

- Supporting the Departmental heads.

- Alignment of Organizational Policies with Organizational Goal.

- Robustness of Risk Management.

- Quality, Logistics, Customers and Market Intelligence.

Key Result Areas (KRAs):

Key Interfaces of the Role:

Internal Interface:

- Organization's all functions

- Arranging Board Meetings as and when required

External Interface:

- Consultants and Agencies

- External Vendors and Suppliers

Key Competencies:

- Vendor / Supplier Management

- Understanding of Manufacturing Operations

- Knowledge of QA control Parameters

- Regulatory Compliances

- Excellent Computer Skills for the profile

- Q. A. operations management

- Keeping an eye on competition, statistics and market intelligence.

- Logistic.

Technical Competencies:

Professional Competencies:

- Leadership

- Emotional Intelligence

- Effective Communication

- Strong Analytical Skills

- Conflict Management

- Understanding of Market Dynamics

Note:

This job description does not imply that these are the only duties to be performed by the employee occupying this position. The employee will be required to carry out any other job-related duties assigned by the Supervisor from time to time. Requirements are representative of minimum levels of knowledge, skills and/or abilities associated with the job.