AdGlobal360 - Manager - eCommerce

Job Description: Ecommerce Manager

Company Description:

Challenge the Limits of Possibilities. At AdGlobal360 (AGL), we empower enterprises to achieve business growth by embracing the latest advancements in technology solutions. We are a dedicated and results-oriented team that values our people above all else. We foster a culture of diversity, drive innovation, and are committed to making a positive impact within our communities.

About AdGlobal360:

Established in 2009 with a team of over 100 professionals, AGL has evolved from a dynamic agency to a leading performance marketing agency and now stands as a premier Mar-tech organization. In 2020, AGL, along with its 500+ talented individuals, proudly became part of the Hakuhodo family, marking a significant milestone in our journey. Today, with a team of over 1200 committed professionals, we provide strategic consultation and execution across various business verticals. Our collaboration with Hakuhodo enhances our partnerships, directly contributing to our clients' business growth. Our dedicated team of over 400 technical and data science experts works closely with clients to seamlessly integrate technology with their marketing objectives, enabling platform and data integration across the entire customer journey.

About Hakuhodo Group:

Founded in 1895, Hakuhodo is a globally recognized top ten integrated marketing and innovation company with a rich 125-year history. Through an extensive network of over 150 offices in 20 countries and a talented team of over 10,000 specialists, Hakuhodo partners with more than 3,000 clients worldwide.

Role Overview:

- AdGlobal360 is seeking a strategic and results-oriented Ecommerce Manager to join our dynamic team in Gurgaon. In this role, you will be responsible for overseeing and optimizing the online sales channels for our clients across various e-commerce platforms. You will be instrumental in driving online sales growth, enhancing customer experience, and ensuring the effective management of product listings, promotions, and overall online store performance.

Key Responsibilities:

E-commerce Platform Strategy & Management:

- Develop and implement comprehensive e-commerce strategies across multiple platforms such as Amazon, Flipkart, BigBasket, Quick Commerce, and potentially others, to achieve client objectives.

- Oversee the day-to-day operations of client online stores, ensuring optimal performance and a seamless customer experience.

- Stay updated on the latest trends and best practices in e-commerce and identify opportunities for innovation and growth.

Catalog & Product Listing Management:

- Manage and maintain accurate and compelling product catalogs and listings across all assigned e-commerce platforms.

- Ensure consistency of brand messaging and product information, including titles, descriptions, specifications, images, and pricing.

Master Data Management:

- Oversee the maintenance and updating of master product data in coordination with Brand Managers, ensuring data integrity and accuracy across all online channels.

New Product Launches:

- Plan and execute the launch of new products on e-commerce platforms, ensuring timely and accurate listings, optimized content, and effective promotional strategies.

Content Optimization & Enhancement:

- Drive the optimization of product content (Base Content, KVs, A+ Content) to improve search visibility, customer engagement, and conversion rates.

- Implement SEO best practices for product listings and online store pages.

Creative Asset Coordination:

- Collaborate with designers and creative teams to develop high-quality visual assets (images, videos, banners) that align with brand guidelines and platform requirements.

Promotions & Merchandising:

- Plan, execute, and manage promotional campaigns and merchandising strategies across e-commerce platforms to drive sales and achieve marketing objectives.

- Ensure promotional banners and content are implemented accurately and in alignment with the marketing calendar.

E-commerce Partner Relationship Management:

- Liaise with e-commerce platform partners (e.g., Amazon, Flipkart) to ensure smooth operations, resolve issues, and explore opportunities for collaboration and growth.

Performance Monitoring & Analysis:

- Monitor and analyze key e-commerce metrics (e.g., sales, conversion rates, traffic, customer behavior) to identify areas for improvement and optimize performance.

- Generate regular reports on e-commerce performance and provide actionable insights to internal teams and clients.

A/B Testing & Optimization:

- Implement and analyze A/B tests on various elements of the online store (e.g., product listings, banners, pricing) to improve conversion rates and overall performance.

In-Store Audit Coordination (If Applicable):

- Coordinate with relevant teams to conduct in-store audits (manually or using tools like Clavis) to ensure online and offline consistency.

Location: Phase 5, Sector 19, Gurgaon, Haryana

Notice Period: Immediate joiners to 30 days

Experience: 6-8 years

Required Skills:

E-commerce Platform Expertise:

- Proven experience managing and optimizing product listings and online stores on major e-commerce platforms (e.g., Amazon, Flipkart, BigBasket, Quick Commerce).

- Strong understanding of platform-specific requirements, guidelines, and best practices.

Technical Proficiency:

- Proficiency in MS Office Suite (Excel, PowerPoint, Word) for data analysis, reporting, and presentations.

- Familiarity with e-commerce platform backend systems and content management tools.

- Basic understanding of SEO principles and keyword research for e-commerce.

- Experience with web analytics tools (e.g., Google Analytics) is a plus.

Communication & Coordination:

- Excellent written and verbal communication skills for effective collaboration with internal teams, clients, and external partners.

- Strong interpersonal and presentation skills.

Strategic Thinking & Problem-Solving:

- Ability to develop and implement effective e-commerce strategies.

- Strong analytical and problem-solving skills to identify issues and implement solutions.

Organizational & Time Management:

- Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.

Results-Oriented:

- A strong focus on achieving and exceeding e-commerce performance targets.

- Data-driven decision-making approach.

What We Offer:

- Opportunity to work with a leading Mar-tech organization that is part of the globally renowned Hakuhodo Group.

- A dynamic and collaborative work environment where your contributions will be valued.

- Exposure to a diverse range of e-commerce platforms and brands.

- Opportunities for professional growth and development within a rapidly expanding company.

- A chance to make a significant impact on the online sales and success of our clients.

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