7-ELEVEN - Associate Manager - Corporate Communications

Position Summary:

The Associate Manager Corporate Communications will play a key role in strengthening the 7-Eleven Global Solution Centers (GSC's) brand internally and externally through effective communications.
This position will serve as a key Communications Business Partner, driving strategic initiatives and ensuring effective communication across various channels.

The ideal candidate should possess a strong blend of strategic thinking, program management, creative execution, and meticulous attention to detail.

As an individual contributor, this role offers significant growth potential for a high-performing individual.

Key Responsibilities:

Internal Communications (70%):

Communications Business Partner:

- Serve as the primary communications point of contact for key internal groups, including HR, IT, Operations, Facilities and Admin, and various tech and business teams.

- Understand business priorities and translate them into effective communication strategies.

Internal Communications Strategy & Execution:

- Develop and execute comprehensive internal communication plans.

- Manage internal communication channels (e.g., email, internal newsletters, digital platforms).

- Streamline communication processes to enhance efficiency.

- Track and measure the impact of communication initiatives, providing data-driven insights.

Leadership Communications:

- Create compelling leadership communications, including video scripts and presentations (PPTs) and talk points.

- Develop and manage content for town halls, all-hands meetings, and other internal events.

Employee Engagement:

- Manage and support communications for Employee Business Resource Groups (EBRGs) and the DEI committee.

- Foster a positive and inclusive work environment through effective communication and help those communities thrive.

External Communications (30%):

Candidate Experience Enhancement:

- Develop and implement strategic employer branding initiatives to elevate the overall candidate experience.

- Create and manage the candidate newsletter, delivering engaging and informative content.

- Support Tech Meetups and other recruitment/talent branding events to attract and engage top talent.

- Develop and maintain compelling recruitment collaterals, ensuring brand consistency.

- Promote and manage employee referral programs to expand the talent pipeline.

- Provide communication and branding support for hiring drives and recruitment campaigns.

Podcast Management:

- Own end-to-end video podcast lifecycle, encompassing strategic planning, content development, production, and distribution.

- Collaborate with the design team to create compelling podcast content that elevates the 7-Eleven GSC brand.

- Partner with the social media team on distribution strategies and track podcast performance metrics, providing data-driven insights to optimize reach and engagement.

Required Skills and Qualifications:

- Bachelors or post-grads degree in Communications, Journalism, Public Relations, or a related field.

- Minimum of 8 years of experience in corporate communications or agency supporting b2b or GCC brands, with a focus on internal and external communications.

- Past GCC experience will be an added advantage.

- Proven experience in developing and executing communication strategies.

- Strong writing, editing, and proofreading skills, with exceptional attention to detail.

- Experience in developing leadership communications, including email messages, video scripts, and presentations.

- Proficiency in managing internal communication channels and toolsfrom strategy to execution.

- Experience in project management and the ability to manage multiple varied projects and events simultaneously.

- Excellent interpersonal and communication skills, with the ability to build strong relationships with stakeholders at all levels.

- Strategic thinker with the ability to translate business objectives into effective communication strategies.

- Ability to work independently and as part of a team in a fast-paced environment.

- Experience with long forms of content, such as internal magazines, and short forms of content, such as newsletters, project reports, event debriefs, etc., is key.

Desired Attributes:

- Self-driven, proactive, results and data oriented.

- Creative and innovative thinking for problem-solving.

- Strong storytelling and project management skills are a must.

- Ability to adapt to changing priorities.